Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Contact

If you have any questions about this privacy policy or how your personal data is handled, please feel free to reach out to our Data Protection Contact:

  • Name: Mats Bauer
  • Email: privacy@flowtent.io
  • Company: Mats Bauer
  • Address: Wilhelm-Reinecke-Str. 20, 21335 Lüneburg

We aim to respond to all inquiries within 7 business days.

1. Data We Collect

When you use our platform, we may collect the following personal data:

  • Email address (via Firebase Authentication)
  • User-generated content (uploaded videos, captions, transcripts)
  • Usage and device information
  • Social media account data (if connected: TikTok, Instagram, YouTube)
  • Language and content preferences

2. How We Use Your Data

Your data is used solely to deliver our services and improve your experience, including:

  • Authenticating users via Firebase Authentication
  • Storing video files and metadata using Firebase Storage and Firestore
  • Generating transcripts with AssemblyAI
  • Generating AI captions and content suggestions via OpenAI
  • Enabling content sharing to TikTok, Instagram, and YouTube with your consent

3. Third-Party Services

We integrate the following third-party services, which may process your data as independent controllers:

  • Google Firebase (Authentication, Firestore, Storage)
  • AssemblyAI (Automatic transcription of uploaded audio)
  • OpenAI (Text generation from transcript and prompt)
  • TikTok, Instagram, YouTube (optional account linking and publishing)

4. Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us at privacy@flowtent.io.

5. Data Retention

We retain your data only as long as necessary to provide our service or as required by law. You may delete your account and all associated data at any time.

6. Cookies and Analytics

We do not currently use tracking cookies or analytics scripts beyond those required for app functionality (e.g., Firebase).

7. Data Security

Your data is stored securely using encrypted connections and access-restricted infrastructure via Firebase and our hosting providers.

8. Contact

If you have questions about this privacy policy or your data, please contact us at privacy@flowtent.io.

Last updated: 6/26/2025